AI in Leadership: What Leaders Must Do Today

What Is AI in Leadership and Why It Matters Leadership has always been about making decisions under uncertainty. What is changing is the volume, speed, and complexity of the information leaders must process before they decide. AI enters here not as a curiosity, but as a structural shift in how organisations operate.   Artificial intelligence in leadership refers to the deliberate use of AI tools and systems to support how leaders think, decide, communicate, and manage their teams. This includes everything from predictive analytics and automated reporting to performance tracking and AI-assisted hiring. In short, it is the integration of machine intelligence into the practice of leading people and organisations.   For most of the past century, leadership relied heavily on intuition built from experience. That intuition is not going away. However, it is increasingly expected to sit alongside evidence. Leaders who once operated on gut feel and pattern recognition are now being asked to make sense of real-time data, model multiple scenarios simultaneously, and explain their decisions to a wider set of stakeholders. AI makes this possible. It also makes the gap between leaders who engage with it and those who do not significantly wider.   The numbers support this urgency. Worker access to AI rose by 50% in 2025, and the number of companies with 40% or more of their AI projects in production is set to double within six months, according to Deloitte’s State of AI in the Enterprise 2026 report. Almost three-quarters of CEOs are now their organisation’s main decision-maker on AI strategy, and companies expect to double AI spending in 2026, up from an average of 0.8% of revenue to approximately 1.7%, according to BCG research.   This is not a distant scenario. It is the operating environment leaders are working in right now.   👉 Want to sharpen how you think and decide under pressure? Read our piece on decision-making skills for leaders.   How AI in Leadership Is Transforming Decision Making   Data-Driven Thinking in AI in Leadership Decision-making has historically been constrained by the pace at which information could be gathered, verified, and interpreted. AI removes much of that constraint. Leaders can now access dashboards that synthesise sales data, customer sentiment, supply chain performance, and financial projections in real time. Predictive analytics can surface patterns that no individual analyst would catch as quickly.   By the end of 2025, nearly 70% of global organizations were deploying AI in at least one business function, with data quality and governance emerging as clear competitive differentiators as AI moved deeper into daily operations.   McKinsey’s research makes the stakes concrete: if organizations redesign their workflows around AI agents rather than simply automating isolated tasks, AI could add approximately $2.9 trillion per year to the US economy by 2030. The difference between those two approaches, layering AI onto existing processes versus rethinking those processes entirely is a leadership call, not a technology call.   That said, not all AI-informed decisions are good ones. A 2025 SAP study found 55% of executives say AI insights routinely replace or bypass traditional decision-making in their firms. When leaders outsource judgment entirely to a system they do not fully understand, the accountability gap becomes a liability. AI can generate the analysis. The decision still belongs to the human in the room.   Reducing Bias with AI in Leadership One of the more persuasive arguments for AI in decision-making is its potential to reduce human bias. Behavioral research has documented for decades the ways in which anchoring, recency bias, affinity bias, and confirmation bias distort leadership decisions — particularly in hiring, promotion, and performance evaluation. An AI system, designed well, does not carry those prejudices.   However, this is also where AI carries its own specific risks. While AI is not inherently biased, it learns biases that can cause employers to make decisions that expose them to legal and reputational risks. AI algorithms are trained on large datasets, and if those datasets are biased, AI systems can perpetuate or even exacerbate discriminatory practices. The implication is not that AI should be avoided in high-stakes decisions, but that its outputs require human interpretation. A leader who can read an AI recommendation critically — who understands what data the system was trained on, and what its limitations are — is meaningfully different from one who treats the recommendation as final. For deeper research on this intersection, the AI and decision-making research at HBR is worth reading carefully.   How AI in Leadership Is Changing Team Management   Automation and Productivity in AI in Leadership The first wave of AI in team management is visible in task automation. Scheduling, status reporting, routine data entry, first-pass document review, customer query triage, these activities are being handed to AI systems at speed. In 2023, McKinsey research found that only 30% of employees reported using AI at work. By 2025, that figure had reached 76%.   The productivity gains are real, but the organizational consequences are complex. According to data compiled by eWeek and Challenger, Gray & Christmas, over 52,000 tech sector jobs were cut in the first three months of 2026, with the driving force behind the majority of these cuts being companies redirecting budgets toward AI infrastructure and AI-assisted workflows.   The companies managing this responsibly are making a harder, slower choice. When leaders avoid redefining roles early, they create a moment where layoffs feel unavoidable. Teams wake up with hundreds of people whose old jobs no longer exist and no clear plan for what comes next. At that point, layoffs become a reaction to inaction. That is a failure of leadership, not a consequence of AI.   Block’s CEO, Jack Dorsey, offered the bluntest version of this emerging reality in March 2026, when his company reduced its workforce from approximately 10,000 to fewer than 6,000. In a company-wide memo shared publicly, Dorsey wrote: “This is not driven by financial difficulty, but by the growing capability of AI tools to perform a wider range… Continue reading AI in Leadership: What Leaders Must Do Today